Engagement details

The audit credit

If you book a Diagnose and then a larger engagement, the audit pays for itself. The Diagnose fee credits in full toward either Build the Foundation or Design the Product, as long as that engagement is booked within 60 days of your audit being delivered.

• The credit applies to Diagnose only, and covers the full Diagnose fee.
• One credit per engagement. It reduces the price of the engagement you book next.
• It has no cash value and isn't refundable on its own.

What a revision round includes

Every engagement includes one structured revision round. You review the delivered work and send one consolidated set of changes. I work through them together, in one pass, against the scope we agreed.

A revision refines what was scoped. New goals, new screens, or a change of direction are new work, handled as a scope change below. The exact boundaries of the round are written into your scope doc so both of us know what it covers before we start.

Payment terms

A 50% deposit reserves your start date. The remaining balance is due at handoff. Prices are fixed in the written scope, so the total does not move unless the scope itself changes by agreement.

How scope changes are handled

If the work needs to change, we write it down. A scope change is a written update to the scope doc, with any effect on price and timeline stated plainly, agreed before work continues. Nothing changes silently, and you're never billed for work you didn't approve.

Who owns the deliverables

Ownership of the deliverables transfers to you on final payment. The pre-existing tools, methods, and internal starter systems I bring to the work stay mine, so I can keep using them across engagements. Your product, your brand, and everything designed for you are yours.

Confidentiality

Your work stays private. I won't show it in a portfolio, a case study, or anywhere else without your permission. If you're happy to be referenced later, that's a separate yes I'll ask for, never an assumption.

What happens to intake data

The intake form collects your name, email, an optional company or product link, and what you tell me about your project. I use it only to respond to you and scope the work. It is never sold or shared, and if we don't work together you can ask me to delete it.